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Alex Johnson – Experienced Application Developer
Alex is a freelance technology journalist with a previous commercial background in online marketing. He has spent the last 5 years specialising in covering software application development (desktop and mobile) and core web technologies, he is also fully conversant with the wider technology market.
Alex's Articles(124)
How Generative AI Customer Service Solutions Transform Client Support
The widespread usage of artificial intelligence (AI) technology motivates businesses to deploy gen AI solutions to enhance automated...
13.01.2025
How to Use Enterprise Chatbots to Achieve Business Goals
Providing personalized support requires using automated solutions that can answer client queries 24/7. The development of Artificial...
06.01.2025
AI in Payments: How GenAI Tools Impact the Finance Industry
The development of Artificial Intelligence (AI) technology shapes the practices commonly deployed in the billing industry. Recognizi...
30.12.2024
How to Use Generative AI in Procurement: Comprehensive Guide
The development of generative AI (GenAI) technology has fully transformed processes. It helps companies optimize workflows, reduce e...
23.12.2024
Contact Center Automation: Main Principles and Implementation Strategies
By personalizing customer experience (CX), companies build stronger client relationships and get an edge over competitors. According...
16.12.2024
Generative AI for Retail: How to Leverage Algorithm-Driven Solutions
Major retail companies have already started to use Artificial Intelligence (AI) technology to solve the issues hindering the industr...
09.12.2024
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