Software Technology Solutions Blog
How to Use Enterprise Chatbots to Achieve Business Goals
Providing personalized support requires using automated solutions that can answer client queries 24/7. The development of Artificial...
06.01.2025
AI in Payments: How GenAI Tools Impact the Finance Industry
The development of Artificial Intelligence (AI) technology shapes the practices commonly deployed in the billing industry. Recognizi...
30.12.2024
How to Use Generative AI in Procurement: Comprehensive Guide
The development of generative AI (GenAI) technology has fully transformed processes. It helps companies optimize workflows, reduce e...
23.12.2024
Contact Center Automation: Main Principles and Implementation Strategies
By personalizing customer experience (CX), companies build stronger client relationships and get an edge over competitors. According...
16.12.2024
Generative AI for Retail: How to Leverage Algorithm-Driven Solutions
Major retail companies have already started to use Artificial Intelligence (AI) technology to solve the issues hindering the industr...
09.12.2024
Chatbot vs Conversational AI: Key Differences and Use Cases
When discussing chatbots and conversational AI, people often use these terms interchangeably without recognizing the subtle differen...
02.12.2024
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