Software Technology Solutions Blog

Providing personalized support requires using automated solutions that can answer client queries 24/7. The development of Artificial...

The development of Artificial Intelligence (AI) technology shapes the practices commonly deployed in the billing industry. Recognizi...

The development of generative AI (GenAI) technology has fully transformed processes. It helps companies optimize workflows, reduce e...

By personalizing customer experience (CX), companies build stronger client relationships and get an edge over competitors. According...

Major retail companies have already started to use Artificial Intelligence (AI) technology to solve the issues hindering the industr...

When discussing chatbots and conversational AI, people often use these terms interchangeably without recognizing the subtle differen...