The client company needed to upgrade software
that would support work with more than 3 million customers, and the Global Cloud Team began working on the product.
We have automated, and optimized business processes simplified the architecture and selected a solution for each client requirement. We collected the most successful technologies, packed and supplied with a friendly design. It turned out the productive CRM - a holistic approach to the main tasks of the business.
- PCI Level 1 Visa / Mastercard certified
- Over 100 Billion USD monthly transactions
- Servicing over 3 Million customers
- Supports thousands of multinational employees
Status: Production V 5.1
How Work Began on CRM
In 2015, an R&D center was opened in St. Petersburg, where intensive development of CRM began. In the same year,
a team of 10 specialists released an updated version
of the product.
What happened next
- In 2016, we expanded the team by opening an R&D center in Dnipro.
- Filled the product with the necessary functionality and built-in services as a reliable CRM / ERP systems.
- Set up easy and fast integration of CRM with any external services.
- We expanded the department of system and business analysts, and eliminated conflicts of the logic of subsystems.
- We have developed a system of cooperation with customers: wishes are transformed into requirements, are consistent and become solutions in practice
- Used dynamic and cyclical testing. We implemented the BDD (Behavior Driven Development) approach and focused on testing automation.
- Connect DevOps specialists to the project.
Key Features of xCritical CRM
- Development in close collaboration with analysts
- Efficient UI-UX Design
- Dynamic and cyclic solution of the problem
- Behavior Driven Development and Automated Testing Focus
- Secure Failover Infrastructure
- Deploy a clean system from scratch
- Combining Kanban and Scrum Approaches
- Reliable data protection thanks to licenses from Visa and Mastercard
- Microsoft PowerBI Integration for Business Intelligence
- Transaction Volume - Over $ 20 Billion
- More than 3 million users
What Tasks xCritical CRM Solves
- Optimizes the communication system between offices, distributes the load between them.
- It works with a vast array of data that comes from different trading platforms.
- Provides security through licenses Visa and MasterCard and PCI Compliance Level 1 - data security certificate.
- It perfectly visualizes business results and their analysis.